Senior Manager-Enterprise Data & AI Risk & Controls

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. Joining ETS Governance & Control means helping protect American Express customers and company through integrated, intelligence-driven technology risk and control management. Operating at the intersection of technology, governance, and risk, the team partners across the enterprise to modernize the foundation, advance risk intelligence, demonstrate trust at scale, and reduce material risk—enabling innovation with the right controls in place. The Senior Manager, Enterprise Data & AI Risk & Controls serves as the first-line risk and controls lead for Enterprise Data & AI (EDAI) within Enterprise Technology Services (ETS). This role partners with business and technology leaders to embed effective risk management and controls into the delivery of enterprise data, AI, and technology capabilities. The objective of this role is to identify, assess, manage, and report operational and technology risks across EDAI, ensuring compliance with regulatory requirements, American Express policies, and enterprise standards. By integrating risk management into technology delivery, the role strengthens EDAI's control environment, enables informed decision-making, and supports the secure, compliant, and resilient delivery of data and AI capabilities. As a trusted risk and controls partner, you will collaborate with Enterprise Control Management, Technical Risk Management, Enterprise Data Risk Management, Operational Risk Management, and Business Unit Data Offices to shape data risk assessment methodologies, support business units in managing data risks, evaluate the effectiveness of controls for AI-enabled use cases, and embed consistent risk management practices across EDAI initiatives.