Legal Counsel (Digital, Privacy & AI Governance)

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission-to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

About the role

You will advise the international business on day-to-day digital, technology and privacy related matters, delivering to the business the very highest standards of legal advice and regulatory compliance whilst supporting the business with its international growth. Privacy will be a focus of the role, supporting the Head of Legal: Privacy and DPO with vendor reviews, data governance, data protection impact assessments and data subject requests across our global retail, e-commerce and corporate operations. 

Your remit also covers legal support to the global digital and technology teams encompassing product, engineering, data science, privacy, AI development and governance, performance marketing and transformational outsourcing.  You will support the business negotiating and drafting a wide range of commercial contracts relating to outsourcing, licensing, hosting, digital marketing, software development and other third-party engagements.  You will also be responsible for advising on AI scoping, implementation, guardrails and training. 

As required, you will assist other areas of the business and legal team on a broad range of legal matters. 

You will also support the legal team to develop and enhance effective working processes with the business to ensure that the business’ objectives are achieved within appropriate timescales and with the relevant stakeholder approval. 

As a Legal Counsel you will:

• Advising on legal affairs relating to digital, privacy and technology, including AI, with supervision. 
• Assisting with the development and implementation of legal procedures and policies to ensure the business’ compliance with applicable digital and privacy related laws.
• Drafting, negotiating and reviewing contracts, legal documents and other regulatory or contractual requirements e.g. SaaS agreements, subscription agreements and license agreements. 
• Supporting legal reviews of websites, apps and e-commerce journeys, including online terms, subscription and renewal processes, cancellation rights and accessibility requirements.
• Assisting with legal assessments of AI tools and use cases, including supplier terms, intellectual property, confidentiality, transparency and appropriate human oversight.
• Advising, with supervision, on intellectual property and licensing issues in digital projects, including software, open-source components, digital content and user-generated content. 
• Supporting technology procurement and transformation projects, including advising on service levels, information security obligations, business continuity and exit arrangements. 
• Monitoring developments in digital, technology and AI regulation across relevant markets, and helping translate these into practical guidance and compliance actions for the business. 
• Supporting vendor privacy assessments with Procurement and InfoSec, including reviewing data use, negotiating DPAs and assessing international data transfers. 
• Assisting with DPIAs and advising on privacy safeguards for new products, services and customer journeys.
• Advising on digital marketing, cookies and tracking technologies, email/SMS marketing, loyalty programmes and influencer activity, in line with PECR, the ePrivacy Directive, consumer protection and advertising rules in each market. 
• Supporting data governance, including records of processing, data flows, retention and deletion, privacy notices and policies. 
• Assisting with data subject requests, including coordinating searches, reviewing documents, applying redactions and exemptions, and preparing timely responses. 
• Supporting the business, including procurement, with day-to-day legal queries, identifying legal risks and providing commercially sound advice. 
• Supporting the business with legal proceedings, working with outside counsel when required. 
• Preparing and conducting legal training for staff.  

Key Attributes

• Accurate, clear and concise communication (written and oral) of legal and non-legal information, explaining consequences of decisions in a simple and accessible way. 

• Knows the importance of good working relationships (internal and external); communicates effectively with stakeholders and builds trust and rapport.  

• Effectively listens and understands others, adapts communication style and able to present to different audiences. 

• Understands the art of persuasion and influencing and takes steps to acquire and demonstrate appropriate skills. 

• Organises and co-ordinates workload and priorities to provide timely and effective support. 

• Shows flexibility and overcomes difficulties to achieve results within targets and timescales. 

Professional Excellence and Business Acumen 

• Qualified legal professional, who exercises skill, capability and knowledge in the areas of digital and privacy, with a demonstrable interest in AI Governance if no experience in this field. 

• Effectively uses research and available resources to develop legal expertise and applies knowledge and skills relevant to role. 

• Demonstrates structured analysis and interpretation of legal and non-legal information. 

• Demonstrates knowledge of general commercial issues; takes these into account when negotiating contracts and giving legal advice. 

• Drafts with precision and negotiates in a logical manner using standard templates and precedents. 
• Takes ownership of the quality of documentation produced   

• Recognises, understands and communicates project risks. Uses knowledge and pragmatism to identify when to involve other business areas and specialists and/or escalate 

• Knows how activities, processes and systems relevant to the role fit together and interact and actively seeks to learn more 

• Aware and interested in commercial issues that may impact the business and the beauty/retail market  

• Demonstrates understanding and awareness of other cultures, jurisdictions and business approaches 

• Shares ideas and identifies and acts on opportunities to contribute to the team’s knowledge bank (templates / play books) for their specialist area  

• Contributes to the preparation of and presents training for legal and business colleagues 

Personal Conduct  

• Positive, responsible and accurate in the work environment 

• Not only open to change but adapts and responds positively to it working efficiently and effectively in a changing and fast paced environment  

• Engages positively and collaboratively with stakeholders; takes steps to build and develop a strong internal profile 

• Utilises internal tools and resources to achieve objectives; shares knowledge and learns from experience 

• Understands priorities; works under time constraints and pressure.  Asks questions to understand context, clarify deadlines and understand expectations 

• Encourages and supports others to adapt to change 

• Takes the initiative and demonstrates personal ownership to get things done despite barriers and obstacles; identifies and acts on opportunities to drive continuous improvement in the team.

• Demonstrates and displays the Charlotte Tilbury values at all times.

Professional Experience

• Qualified Solicitor – England & Wales 3-5 years’ post qualification.

• Solid training and qualifications from a leading national or international law firm or reputable business.

• Experience of working for a global brand and advising on multi-jurisdictional issues is highly desirable.

• Practical experience advising on UK and EU data protection matters, including vendor reviews, DPAs, DPIAs and data subject requests. 

Who you will work with

• As Legal Counsel for Charlotte Tilbury Beauty you will report directly to the Head of Legal: Digital & AI Governance and with a dotted line into the Head of Privacy and DPO.

Working Environment

• Office based: Central London (hybrid working, office based for 3 days per week)
• Charlotte Tilbury is a dynamic and fun place to work.  As a result, the business drivers can change regularly, and the Legal Counsel will be expected to work at a demanding and efficient pace.

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments.